April 27, 2000

Whom It May Concern:

Smithereen Exterminating has been the building's exterminating company since 1997. We have been very pleased with their service. The company's response is immediate, the staff extremely cooperative and helpful and the technician always very conscientious and thorough.

If you need any further information, please contact me at 312-943-1000.

Sincerely,

Sarna Goldstein
Property Manager
1010 Lake Shore Association