17:35 25 Oct 20
I will like to thank Technician Eladio Irizarry for his service on my building in Englewood. He was both professional and knowledgeable about fixing the problems in our building.
20:31 21 Oct 20
I would like to give a big thank you to Eladio for always being in such a great mood when he comes to our place of business and executes his job. He is very detailed and professional. It is always a pleasure working with him,
17:44 19 Oct 20
The Service tech Eladio Irizarry with the Chicago location, is very knowledgeable, and was dedicated to resolving our issues with problems we were having. I would recommend Smithereen's Mr. Eladio Irizarry services. Great Job.
The Park Evanston Property
21:18 16 Oct 20
18:01 16 Oct 20
I wanted to give a shout out to one of your technicians, Terrance (northside Chicago). We have the subscription service and he did a great job of taking notes and explaining everything we needed to fix our rodent issue. Where he really impressed me however was when we had a minor emergency. I forgot we had baited the basement (it is under construction) and let our dog down there. He got into the rat poison and earned himself a trip to the vet. I called Terrance on the way, he answered immediately and was able to tell me the exact product we had used, what was in it, and how to treat my dog, all while showing great concern about his well being. We're back home now and my dog is no worse for the wear.
20:01 14 Oct 20
Very prompt and friendly service. I use Smithereen for all my pest control needs at the property I manage.
14:07 14 Oct 20
Reliable, professional and knowledgeable. Initially used Smithereen for a mouse problem in a new residence. Have kept their quarterly inspection service for nearly 18 years—with two outstanding technicians, Angel and now David. Also performed one-time squirrel remediation (from my attic). Trapped and removed the squirrels and repaired the damaged attic entrance.
13:46 13 Oct 20
Kudos to Ian and Dave Benson,2 wonderful techs. Ian does monthlychecks for rodents. He is thorough, conscientious, and helpful. He'spunctual, calls ahead, and is very personable. Dave Benson of theWildlife Division, came for an emergency to capture a flying squirrelthat was hiding in my guest room. Dave came within 2 hours of my call, called ahead, removed the squirrel, and explained how it entered. He was very helpful, and provided immediate attention and excellent service.Thank you Smithereen for excellent care.
15:52 10 Oct 20
More that with the company, I am happy with the service that David provides. He is professional, and mindful of people's time. He and not the company keep you informed when he will be coming. This way you can plan your time. The day that he lives the company I will be canceling the contract.
17:25 08 Oct 20
01:01 06 Oct 20
We have used this company for our restaurant for over a year, always on time, very nice and professional service, never a problem. If you are looking for pest control service for your business this is the company to go with.
20:41 29 Sep 20
I have always been pleased with the services provided by Smithereen professionals.
16:45 22 Sep 20
19:20 21 Sep 20
I have had an ongoing issue with squirrels. Smithereen Pest Management is the best! They are always so professional and courteous. They are true experts at their craft. I truly appreciate the entire team for going above and beyond. They know how to get the job done correctly! Highly recommend them for any service you may need!!
14:56 19 Sep 20
Effective, timely, gives information freely. Proactive when servicing.
01:30 19 Sep 20
I was very pleased with David Benson's work on my Hornet/Wasp problem. He was professional and concerned. And he wore a mask. I will definitely use this company again in the future.
19:46 10 Sep 20
Very thorough inspection. Bob Rage was pleasant and very knowledgeable. He has made a yearly inspection of our home for years. Thank you Bob!!
04:46 10 Sep 20
Smithereen services the home on a quarterly basis to keep my home bug and rodent free as best as possible. I am very satisfied with their service and the results. Old homes have lots of holes and cracks that rodents can find their way in so it works best for us on a yearly service. All the reps that come are really professional and nice. I'm currently working with David and he is great.
20:08 08 Sep 20
Last month we were faced with the unimaginable. Bats had found a way in to the attic. We called your office and within minutes, your Service Manager, Evin Bly called back and set up an appointment to come out and take a look at the house the same afternoon. He was prompt and thorough and very professional. I was in the process of having the roof replaced. Evin even took the time to speak with the roofer to coordinate the timing of the roof. The next day Evin came back and placed the excluders on the roof. He kept us apprised every step of the way. Once the roof was replaced Evin came back and checked the attic for us to be sure the bats were gone. We made arrangements with Evin to have the attic sanitized. He returned in the summer heat to do the job. His associate Byron came to help. Byron, too, was very professional. I am so glad we called Smithereen. I would definitely recommend your services. I can’t say enough about Evin. He is quite an asset to your company. He made this unimaginable ordeal manageable. I can’t thank him enough.
23:33 02 Sep 20
Dave was friendly, knowledgable, and made sure that he took care of all the areas in my house I was seeing ants. I also really appreciated that he took the time to ask if I had pets before choosing the right product to target my pest problem!
17:20 01 Sep 20
Honestly, we're sort of at Stage 1, but they were quite responsive and helpful, and made useful suggestions beyond their service. Will update.
Academy of Creative Thinking, Inc.
18:37 28 Aug 20
16:07 26 Aug 20
We have been using Smithereen for many years now. Quality service and great customer service is only a small part why we continue to use Smithereens. John A, has not only treated our units as needed, but has been quick, responsive, and diligent. We thank you for his and Smithereen's service and look forward to continuing working with them in the future.
23:00 25 Aug 20
Eladio was very knowledgeable, professional and prompt. He serviced our offices and had amazing customer service!! He got to the root of the problem and maintained excellent customer service. He assured a follow-up and additional solutions. If for any future reason we may need a specialist, Eladio will be highly recommended. He was amazing!!!
15:20 21 Aug 20
Excellent, professional service. Dave is always prompt and thorough with each service visit. Always a pleasure to see him.
22:50 19 Aug 20
We have again been given the service and information we needed, without pressure, and with expertise and skill.
20:47 19 Aug 20
Gustavo always does a great service. We love him. He’s detailed and professional. Always have great customer service.
01:24 19 Aug 20
bugs are gone!
15:50 17 Aug 20
Over the past few years I have used Smithereen’s services, more than once, for various pest problems at both my business and my residence and they always are courteous, professional and knowledgeable. I highly recommend using Smithereen for any household or business pest problems.
23:43 12 Aug 20
Fast, clean, professional service by the gentleman who serviced the call to remove a dead possum under my deck. The only issue was the scheduler told me a separate service took care of removing carcasses, however she did not tell me a there was a separate price or how much it was.
18:19 12 Aug 20
17:14 03 Aug 20
I had wasps getting in my sun room. Jerry came, inspected, and treated the outside of my house. He was super friendly and courteous, and provided information of what to expect after the treatment. I would definitely recommend him and Smithereen Pest Management.
14:37 23 Jul 20
For these many years that I have had Smithereen for pest management, I would always welcome Tommie into my house for his trusted and gracious service. The company has always responded promptly to any issue regard the pest management for which I contracted. Most satisfied indeed
17:39 22 Jul 20
Have had the same technician for more than 15 yrs. Very pleased.
15:42 22 Jul 20
Attentive service and great communication. Recommended
15:42 21 Jul 20
They provide great service.
18:33 20 Jul 20
Ricardo the tech is very thorough and accommodating.
03:20 18 Jul 20
16:17 17 Jul 20
Very good service.
16:12 16 Jul 20
We have used Smithereen for over 5 1/2 years for our commerical business. They are fantastic. Their people are so professional, friendly and thorough. I couldn't be happier with every aspect of their operations. 100% recommend!
Chicago Exotics PC
13:50 15 Jul 20
Outstanding service. Staff knowledgeable and friendly.Fair pricing as well
17:10 09 Jul 20
16:55 09 Jul 20
Friendly, accomodating and thorough
11:59 08 Jul 20
Smithereen has been a great ally in my fight against bed bugs. Two weeks after moving into my new apartment I began being bitten. I finally was able to catch one and start the process. I would recommend them to anyone with a bed bug issue. Chris the tech who did the inspection and treatment of my apartment was extremely helpful and knowledgeable. He was willing to answer my questions at any time and fully explain what was happening and give suggestions to help. I can't even explain how much I annoyed him will trying to figure out this issue as it was completely new to me.Unfortunately, I still have bed bugs but is not the fault of the exterminator. They gave suggestions and information to the property manager which was disregarded and allowed the issue to become worse. I write this as a warning if the exterminator can not find the source and suggest where they are coming from you listen to them. They are the experts, due to this the source was not found in another unit until 3 months after I started seeing them.
18:47 06 Jun 20
20:51 01 Jun 20
I am very pleased with the service. Dave Benson was the guy who helped us out with racoon in our attic. He made sure to check all possible entry and exit points and the path racoon was taking to enter attic. He placed the cage strategically so that racoon can get trapped.