16:45 22 Sep 20
19:20 21 Sep 20
I have had an ongoing issue with squirrels. Smithereen Pest Management is the best! They are always so professional and courteous. They are true experts at their craft. I truly appreciate the entire team for going above and beyond. They know how to get the job done correctly! Highly recommend them for any service you may need!!
14:56 19 Sep 20
Effective, timely, gives information freely. Proactive when servicing.
01:30 19 Sep 20
I was very pleased with David Benson's work on my Hornet/Wasp problem. He was professional and concerned. And he wore a mask. I will definitely use this company again in the future.
19:46 10 Sep 20
Very thorough inspection. Bob Rage was pleasant and very knowledgeable. He has made a yearly inspection of our home for years. Thank you Bob!!
04:46 10 Sep 20
Smithereen services the home on a quarterly basis to keep my home bug and rodent free as best as possible. I am very satisfied with their service and the results. Old homes have lots of holes and cracks that rodents can find their way in so it works best for us on a yearly service. All the reps that come are really professional and nice. I'm currently working with David and he is great.
20:08 08 Sep 20
Last month we were faced with the unimaginable. Bats had found a way in to the attic. We called your office and within minutes, your Service Manager, Evin Bly called back and set up an appointment to come out and take a look at the house the same afternoon. He was prompt and thorough and very professional. I was in the process of having the roof replaced. Evin even took the time to speak with the roofer to coordinate the timing of the roof. The next day Evin came back and placed the excluders on the roof. He kept us apprised every step of the way. Once the roof was replaced Evin came back and checked the attic for us to be sure the bats were gone. We made arrangements with Evin to have the attic sanitized. He returned in the summer heat to do the job. His associate Byron came to help. Byron, too, was very professional. I am so glad we called Smithereen. I would definitely recommend your services. I can’t say enough about Evin. He is quite an asset to your company. He made this unimaginable ordeal manageable. I can’t thank him enough.
23:33 02 Sep 20
Dave was friendly, knowledgable, and made sure that he took care of all the areas in my house I was seeing ants. I also really appreciated that he took the time to ask if I had pets before choosing the right product to target my pest problem!
17:20 01 Sep 20
Honestly, we're sort of at Stage 1, but they were quite responsive and helpful, and made useful suggestions beyond their service. Will update.
Academy of Creative Thinking, Inc.
18:37 28 Aug 20
16:07 26 Aug 20
We have been using Smithereen for many years now. Quality service and great customer service is only a small part why we continue to use Smithereens. John A, has not only treated our units as needed, but has been quick, responsive, and diligent. We thank you for his and Smithereen's service and look forward to continuing working with them in the future.
23:00 25 Aug 20
Eladio was very knowledgeable, professional and prompt. He serviced our offices and had amazing customer service!! He got to the root of the problem and maintained excellent customer service. He assured a follow-up and additional solutions. If for any future reason we may need a specialist, Eladio will be highly recommended. He was amazing!!!
15:20 21 Aug 20
Excellent, professional service. Dave is always prompt and thorough with each service visit. Always a pleasure to see him.
22:50 19 Aug 20
We have again been given the service and information we needed, without pressure, and with expertise and skill.
20:47 19 Aug 20
Gustavo always does a great service. We love him. He’s detailed and professional. Always have great customer service.
01:24 19 Aug 20
bugs are gone!
15:50 17 Aug 20
Over the past few years I have used Smithereen’s services, more than once, for various pest problems at both my business and my residence and they always are courteous, professional and knowledgeable. I highly recommend using Smithereen for any household or business pest problems.
23:43 12 Aug 20
Fast, clean, professional service by the gentleman who serviced the call to remove a dead possum under my deck. The only issue was the scheduler told me a separate service took care of removing carcasses, however she did not tell me a there was a separate price or how much it was.
18:19 12 Aug 20
17:14 03 Aug 20
I had wasps getting in my sun room. Jerry came, inspected, and treated the outside of my house. He was super friendly and courteous, and provided information of what to expect after the treatment. I would definitely recommend him and Smithereen Pest Management.
14:37 23 Jul 20
For these many years that I have had Smithereen for pest management, I would always welcome Tommie into my house for his trusted and gracious service. The company has always responded promptly to any issue regard the pest management for which I contracted. Most satisfied indeed
17:39 22 Jul 20
Have had the same technician for more than 15 yrs. Very pleased.
15:42 22 Jul 20
Attentive service and great communication. Recommended
15:42 21 Jul 20
They provide great service.
18:33 20 Jul 20
Ricardo the tech is very thorough and accommodating.
03:20 18 Jul 20
16:17 17 Jul 20
Very good service.
16:12 16 Jul 20
We have used Smithereen for over 5 1/2 years for our commerical business. They are fantastic. Their people are so professional, friendly and thorough. I couldn't be happier with every aspect of their operations. 100% recommend!
Chicago Exotics PC
13:50 15 Jul 20
Outstanding service. Staff knowledgeable and friendly.Fair pricing as well
17:10 09 Jul 20
16:55 09 Jul 20
Friendly, accomodating and thorough
11:59 08 Jul 20
Smithereen has been a great ally in my fight against bed bugs. Two weeks after moving into my new apartment I began being bitten. I finally was able to catch one and start the process. I would recommend them to anyone with a bed bug issue. Chris the tech who did the inspection and treatment of my apartment was extremely helpful and knowledgeable. He was willing to answer my questions at any time and fully explain what was happening and give suggestions to help. I can't even explain how much I annoyed him will trying to figure out this issue as it was completely new to me.Unfortunately, I still have bed bugs but is not the fault of the exterminator. They gave suggestions and information to the property manager which was disregarded and allowed the issue to become worse. I write this as a warning if the exterminator can not find the source and suggest where they are coming from you listen to them. They are the experts, due to this the source was not found in another unit until 3 months after I started seeing them.
18:47 06 Jun 20
20:51 01 Jun 20
I am very pleased with the service. Dave Benson was the guy who helped us out with racoon in our attic. He made sure to check all possible entry and exit points and the path racoon was taking to enter attic. He placed the cage strategically so that racoon can get trapped.
18:39 17 Mar 20
They have been doing great job
13:32 10 Mar 20
Dave and Evin from Smithereens have been fantastic! Evin provided a barrier around my back porch to stop rodents from entering . ..and Dave had maintained the bait stations. They have been great...
19:46 06 Mar 20
We have used Smithereen for many, many years and have been very happy with the business. We are particularly happy with our technician, Phil, who ALWAYS lets us know when he will arrive and ALWAYS comes in with a smile on his face. He is a great guy and I would think one of your most valued employees. He deserves a raise! :)
17:05 06 Mar 20
23:11 04 Mar 20
21:13 03 Mar 20
Smithereen comes to help out at my job with pest control and they're awesome. All of the guys I've dealt with are super polite and helpful. Never any complaints about any of them!
17:43 03 Mar 20
I have a annual contract with Smithereen and I'm glad I do! I have a recurring problem with ants. They are very thorough in inspecting anddoing preventative maintenance . I like that if I have an emergency that I can reach them at least 6 days a week and schedule an emergency visit on a timely basis. Their servicemen always prompt and professional.Louis , my serviceman is always a pleasure to deal with. He's veryknowledgeable and thorough. I highly recommend this company to all!
17:39 02 Mar 20
15:28 29 Feb 20
We had a critter in our furnace! The technician was great. He was expedient and nice. However, after calling his supervisor, charged us an extra $60 fee, which was only supposed to be charged if he set a trap and had to return, not capture on the spot. After a call the next day to the person who scheduled my appointment, I was refunded the $60 by check, which arrived in the mail a few days later. The hassle caused the lower rating.
21:32 28 Feb 20
15:30 28 Feb 20
great service and very polite
15:23 28 Feb 20
We can always count on Smithereen to meet our needs.