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Access to any company’s website can be challenging for persons having certain disabilities. A person’s disability is often unique. What may work well for one person may cause difficulties for another person. Our company has made efforts to accommodate as many of our customers and potential customers as is reasonable given our size, resources, knowledge of our customers, and potential customers’ needs. To that end, we have engaged the services of professionals to assist and advise us in these matters.
We are continually improving the user experience for everyone and applying the relevant accessibility standards.
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Smithereenstrives to conform to WCAG 2.1 level AA.
Accessibility on this Website
Our website provides several methods, features, and policies that can help with access to our website and/or to products or services provided or referred to on our website or by our business.
There are also various aids available by third parties which are provided by most browsers.
If you are having difficulty with access to our website even after utilizing any access features within this website and/or any third-party or browser features, we invite you to contact us for further assistance. Contact information is set forth below.
We anticipate that from time to time, within our resources, we will be making modifications to parts of our website, and possibly modifications to the accessibility of our website. Reasonable efforts toward improving seamless, accessible, and unhindered use of websites by customers and potential customers is generally a worthwhile goal. Moving closer to this goal will often depend on the company’s knowledge regarding any particular difficulties those using the website might encounter, as well as available resources and technological improvements.
Despite the efforts we may have made regarding accessibility, consistent with normal business practices for a company of our size and resources, some content, features, processes, or policies, may be improved, so we welcome your suggestions.
Additionally, some aspects of this website may be partially conformant. “Partially conformant” means that some parts of the content do not fully conform to the accessibility standard. This may include:
PDF content: Some PDF content lacks metadata like title tags, ALT text, and other markup. A solution may be implemented at a future date.
Third Party Applications
We are Here for You
If you are experiencing difficulties with any content on our website because of a disability, or if you require assistance with any part of our site because of your particular disability, please contact us and let us know. We will be happy to assist.
If you have a disability that has caused or may likely cause you difficulty in accessing or navigating any part of our website because of your particular disability, you can call us at: 1 (800) 336-3500
In contacting us by telephone or email, your privacy will be strictly protected. This means that you will not be required to provide any personal information, including but not limited to your: Name, address, telephone number, the specific type of disability you may have, information about goods, products, or services you might be interested in, email address (unless you include it in an email you send to us or to our representatives).
This website may or may not have links to third-party websites. A few third-party websites (which may or may not have a link or relation to this website) may have their own accessibility features. A number of (but not all) links to descriptions of or information about third-party website features as provided by some of these third-party websites are listed here for your convenience. This website has not reviewed these statements by others and does not render an opinion on the accuracy of these statements.
For Google Products, including but not limited to:
Also, for reference, are the following, which this website has not reviewed or tested. By including these references, this website is not rendering an opinion on any statement made by any of these third parties or contained within any part of these links.